హొం కాంటాక్ట్ అస్ ఐటే జాబ్స్ నాన్ఐటే జాబ్స్ బెపీఓ జాబ్స్ గవర్నమెంట్ జాబ్స్ సాంగ్స్ డౌన్ లోడ్ మూవీస్ డౌన్ లోడ్
Company Name: Relinace BPO
Job Name:Team Leader - Operations
Job Role:BPO
Qualification:Graduation in any field
Experience:4 yrs
Place:Chennai
Package: -------
Desire Skills:4 years of work experience and the last one or two years experience in voice based BPO, Good communications skills ,
People Management skills
Last date: Urgent Openings
Job Description:
- Manage team of Customer Service Executives
- Manage call flow
- Increase productivity
- Handle escalated calls
- Provide MIS to Manager Operations
- Schedule or roster of Customer service executives
- Motivate team
- Maintain call quality of team
- Ensure the team is adhering to the service level
- Implement various work process
- Interface with respective work center for resolution of complaints
No comments:
Post a Comment